Every Conversation.
Captured. Analysed. Actioned.
Call Scope transforms every inbound and outbound call into valuable business intelligence by combining artificial intelligence, CRM automation and real-time analytics in one powerful platform.
One Platform. Endless Possibilities.
Call Scope sits between your phone system and business applications, intelligently analysing conversations, automating workflows and providing organisational visibility. It connects with modern phone systems and CRMs that support Open API connectivity.
AI That Does More Than Listen
Call Scope does not simply record conversations. It helps your teams understand what was said, what matters, and what should happen next.
Intelligent CRM Automation
Forget manually updating customer records. Call Scope can automatically create and update relevant information inside your CRM following each conversation.
Compatible with CRM platforms that support Open API integration, including Salesforce, HubSpot, Zoho, Microsoft Dynamics, Pipedrive, bespoke business systems.
Real-Time Business Intelligence
Full communications visibility through live dashboards and operational reporting, so your teams can make better-informed decisions.
Live HTML Wallboards
Display real-time communications performance across your business using browser-based wallboards.
Accessible from modern web browsers, computers, large displays and compatible TVs.
AI Communications Automation
Call Scope enhances your communications using AI-driven automation and flexible routing.
Built For Your Industry
Every industry communicates differently. Call Scope can be configured around your sector, terminology, customer journeys and business workflows.
Estate Agents
Automatically capture property enquiries, update applicant records, schedule viewings and notify negotiators.
Recruitment Agencies
Capture candidate conversations, create CRM activities and generate interview and placement tasks.
Law Firms
Log client communications, create follow-up actions and maintain accurate case histories.
Financial Services
Maintain comprehensive communication records while improving management visibility and workflow automation.
Healthcare Practices
Handle appointment enquiries, automate patient communications and reduce reception workloads.
Automotive Businesses
Capture service enquiries, update customer records and automate booking confirmations.
Why Choose Call Scope?
Unlock The Value Of Every Conversation
Whether you're a sales team, customer service department or a multi-site operation, Call Scope reduces manual administration, improves customer experience and supports smarter business decisions.